Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Introduction
xerilovanthus operates as a comprehensive budget preparation platform, helping individuals and businesses manage their financial planning effectively. We're committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information.
This policy explains our practices regarding data collection and processing in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We collect various types of information to provide and improve our budget preparation services:
- Account Information: Name, email address, phone number, and postal address when you register
- Financial Data: Budget categories, income figures, expense tracking, and financial goals you input
- Usage Information: How you interact with our platform, features used, and session duration
- Device Information: Browser type, operating system, IP address, and device identifiers
- Communication Data: Messages sent through our contact forms or support channels
- Marketing Preferences: Your choices regarding promotional communications
How We Use Your Information
Your personal information helps us deliver effective budget planning services and maintain our platform:
| Purpose | Legal Basis | Data Used |
|---|---|---|
| Service Provision | Contract Performance | Account and financial data |
| Platform Improvement | Legitimate Interest | Usage and device information |
| Customer Support | Contract Performance | Communication and account data |
| Marketing Communications | Consent | Contact details and preferences |
Data Security Measures
We implement multiple layers of security to protect your financial information, including encryption in transit and at rest, regular security audits, access controls, and secure data centres located within the UK.
Your Rights
Under UK data protection law, you have several rights regarding your personal information:
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within one month at no charge.
Rectification
Ask us to correct any inaccurate or incomplete personal information in your account or our records.
Erasure
Request deletion of your personal information when it's no longer necessary for our services.
Data Portability
Receive your data in a structured format to transfer to another service provider if desired.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Active accounts: Data retained while your account remains active and for 12 months after closure
- Financial records: Budget and transaction data kept for 7 years to comply with financial regulations
- Marketing data: Contact preferences maintained until you withdraw consent
- Support communications: Stored for 3 years to maintain service quality records
Information Sharing
We don't sell your personal information. We may share data only in these specific circumstances:
Service Providers: Trusted third parties who help us operate our platform, such as cloud hosting providers and payment processors, all bound by strict confidentiality agreements.
Legal Requirements: When required by law, court order, or to protect our legitimate interests and those of our users.
Business Transfers: If xerilovanthus is acquired or merged, your information may transfer to the new entity under the same privacy protections.
International Transfers
Your personal information is primarily processed within the United Kingdom. If we need to transfer data internationally, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by UK authorities.
Cookies and Tracking
Our platform uses cookies to enhance your experience and provide essential functionality. These include:
- Essential cookies: Required for basic platform functionality and security
- Performance cookies: Help us understand how you use our services to make improvements
- Preference cookies: Remember your settings and customisation choices
You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
Policy Updates
We review and update this privacy policy annually or when significant changes occur to our data processing practices. Material changes will be communicated via email and prominent notices on our platform at least 30 days before taking effect.
Previous policy versions are archived and available upon request for reference purposes.
Contact Our Privacy Team
Questions about your privacy or this policy? We're here to help.
Email: info@xerilovanthus.com
Phone: +447921019760
Address: Hollywood Ave, Gosforth, Newcastle upon Tyne NE3 5BU, United Kingdom
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we've mishandled your personal information.